We hear people talking about ‘brand’ all the time, and you could probably reel off a list of the top brands – but what exactly constitutes a brand? In simple terms, a brand is an emotional connection that consumers have with a company, it’s what they see in their mind, or feel, when they see or hear a logo, product, or brand name. This is usually comprised of a complex and sophisticated blend of factors which include:
- The quality of a product or service
- The people, service, and environment which support the purchase of the product or service
- The advertising, logos, slogans, and packaging used







